Privacy Policy
Infinite Groceryroots Private Limited ("we," "us," or "our") is committed to protecting the privacy and security of our customers and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our grocery selling services for retail customers and restaurants. By using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1. Personal Information: This includes information that can identify you as an individual, such as your name, address, email address, phone number, payment details, and any other information you voluntarily provide to us during the registration or checkout process.
1.2. Transaction Information: We collect information about your purchases, orders, and interactions with our platform, including order details, payment history, delivery preferences, and any feedback you provide to us.
1.3. Device and Usage Information: We may collect information about the device you use to access our platform, such as your IP address, browser type, operating system, and usage patterns.
1.4. Location Information: With your consent, we may collect location information to provide relevant services, such as accurate delivery estimates.
1.5. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, track usage patterns, and gather information about how you use our platform.
2. How We Use Your Information
We use your information for the following purposes:
2.1. Providing Services: To process your orders, manage your account, and facilitate delivery to retail customers and restaurants.
2.2. Improving Services: To analyze user preferences, behavior, and trends, which helps us improve and optimize our platform.
2.3. Communication: To send you important updates, promotional offers, newsletters, and respond to your inquiries.
2.4. Marketing: With your consent, we may use your information for marketing and advertising purposes, including personalized offers and promotions.
2.5. Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We may share your information with the following entities:
3.1. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, and delivering orders.
3.2. Business Partners: We may share your information with business partners and affiliates for marketing and co-promotional purposes with your consent.
3.3. Legal Requirements: We may disclose your information in response to lawful requests, court orders, or legal processes, and to protect our rights, privacy, safety, or property.
3.4. Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Security
We implement reasonable security measures to protect your information from unauthorized access, loss, misuse, alteration, or destruction. However, no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee absolute security.
5. Your Choices
You have the right to:
5.1. Access and Update: Access, correct, or update your personal information through your account settings.
5.2. Marketing Communications: Opt-out of receiving marketing communications by following the unsubscribe instructions provided in the communication or adjusting your account preferences.
5.3. Cookies: Manage your cookie preferences through your browser settings.
6. Children's Privacy
Our services are not directed to individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will promptly delete the information from our records.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us at Support@groceryroots.com.
By using our grocery selling services, you agree to the terms of this Privacy Policy.
